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Succeeding with the customer

  • We provide added value for the customer in everything we do
  • We proactively provide services and solutions based on excellent understanding of the customer’s business
  • We serve customers as One Itella through our entire service chain
  • We work close to the customer

Driving for improvement and innovation

  • We are open minded towards change and development
  • We build on our strengths and welcome new ideas to enhance our profitability
  • We continuously learn and grow both as individuals and as a company
  • We execute changes thoroughly; we communicate openly, learn from experiences and adjust when needed

Taking responsibility

  • We commit to decisions and make them happen
  • We keep our promises to each other to fulfill our commitment to the customer
  • We are trustworthy and base our business on reliability
  • We care for our people, the environment and society

Winning together

  • We work together to reach our common goals
  • We share information and best practices
  • We are team players and respect each other
  • We are proud of Itella and our work