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Performance improvement program

In April, Itella launched a new performance improvement program for 2013–2014, aiming for EUR 100 million in cost savings. The program has progressed in the business groups as well as in the Group’s centralized operations. The program produced more than EUR 50 million in operational savings in 2013.

As part of the program, Itella has enhanced operational efficiency in Itella Mail Communications and Itella Logistics, carried out cooperation negotiations in the administration, improved the efficiency of its sourcing, announced that it would reform its ICT operating model, signed an extensive partnership agreement and outsourced parts of its ICT operations. In addition, Itella sold Itella Bank to the Savings Banks Group.