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Reporting and measuring principles

Our corporate responsibility reporting is based on the guidelines of the Global Reporting Initiative (GRI). In addition, we comply with the reporting requirements of our owner, the Finnish State. We have self-declared our reporting to be Application Level B of the GRI G3 Guidelines. PricewaterhouseCoopers Oy has checked our reporting and has confirmed it to be Application Level B. In accordance with the guidelines, we focus on factors that are key to our operations and essential to our stakeholders.

The information on environmental accounting from 2013, concerning postal and transport activities, is verified by an independent third party.

The data is reported on an annual basis, and the reporting period runs from January 1 to December 31. We report the key indicators of the corporate responsibility areas to the Board of Directors twice a year. We report on corporate responsibility through our website, annual report and corporate responsibility report.

Unless otherwise mentioned, the reporting covers all operations of Itella's parent company and subsidiaries. It also covers all functions in all countries of operation. The reporting does not include the operations of subcontractors or affiliated companies. The coverage of the indicators is reported in conjunction with the indicators.

Although we aim for global examination of corporate responsibility, our universal service obligation causes our role in society to be more essential in Finland than in our other countries of operation. For this reason, we have made social responsibility a separate area of responsibility. We mainly report on social responsibility in Finland.

With regard to human resources, we are in the process of implementing consistent processes and reporting systems. For this reason, the information on personnel is primarily included in GRI reporting in Finland. With regard to personnel, we have calculated the key indicators in accordance with the Accounting Standards Board’s general guidelines on annual reports.

Since 2009, our environmental reporting has covered all of our countries of operation. The indicators for environmental responsibility cover our operations with the greatest environmental impact in all of our countries of operation. In Finland, the environmental calculations also include the environmental impact of subcontracted transport.

Carbon dioxide emissions cover all of our business operations. The key standards applied in our environmental accounting are:

  • The WBCSD (World Business Council for Sustainable Development) Greenhouse Gas Protocol, and
  • The GHG Inventory Standard for the Postal Sector, which includes more detailed instructions for the postal industry.

The data and indicators for financial responsibility are obtained from the consolidated financial statements, prepared in accordance with the IFRS standards approved by the European Union. The consolidated financial statements are prepared in compliance with the IAS and IFRS standards valid on December 31, 2013, and the related SIC standards and IFRIC interpretations. The notes to the consolidated financial statements are prepared in compliance with Finnish accounting and corporate legislation.

As an issuer of two publicly listed bonds, we are obligated to disclose periodic information to a limited extent. Our duty of disclosure is based on the Finnish Securities Market Act and the rules and regulations of NASDAQ OMX Helsinki Ltd. A more detailed description of our financial communications policy is available on our website at In connection with our financial statements, we also publish our Corporate Governance Statement, referred to in Recommendation 54 of the Finnish Corporate Governance Code of the Securities Market Association.




Read a detailed description of our financial communications policy